Jat Baje Privacy Policy — Your Data Is Safe With Us

Welcome to Jat Baje. We believe that a trusted gaming platform's greatest responsibility is protecting its members' privacy. This privacy policy applies to Jat Baje and all users of its services.

By using Jat Baje's website, app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully.

This Privacy Policy is written in Bengali so that every user in Bangladesh can be fully aware of their rights. If you have any difficulty understanding any part of it, please reach out to our support team.

Jat Baje collects information in several ways. Below is a detailed breakdown of the types of information we collect:

The information above is collected directly from you — during registration, KYC verification, or while using the platform. Certain technical data, such as your device's IP address and browser details, is collected automatically.

Jat Baje does not collect sensitive information such as religion, political views, or ethnic background. We only require the information needed to provide you with the right service.

Jat Baje uses the information it collects for the following purposes:

• Account Management: To complete registration, login, and identity verification.
• Payment processing: To verify accurate details for processing deposits and sending withdrawals.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues quickly and provide accurate support.
• Responsible Gaming: To detect unusual gaming patterns and provide support where needed.
• Service Improvement: To analyze and improve the overall platform experience.
• Legal Obligation: To generate reports required by regulatory authorities.

Jat Baje may share your personal information with specific parties only in limited circumstances and strictly on a need-to-know basis:

• Payment Processors: To process transactions with mobile banking providers such as bKash, Nagad, or Rocket.
• KYC Verification Providers: Information required for identity verification is transmitted through secure channels.
• Law enforcement authorities: In response to lawful requests from courts or government authorities under the laws of Bangladesh.
• IT service providers: For server hosting or cybersecurity purposes, under strict confidentiality agreements.

In each of the above cases, we ensure that only the minimum necessary information is shared, and the receiving party is not permitted to use it for any other purpose.

Jat Baje never sells or transfers your information to advertisers, data brokers, or any other commercial entity. This is our core commitment.

How long Jat Baje retains your data depends on the type of information and the purpose for which it was collected:

• Active account: All data is retained for as long as your account remains active.
• After Account Closure: For legal purposes, data may be retained for up to 5 years.
• KYC Information: Retained for an extended period in accordance with regulatory requirements.
• Transaction Records: Retained in accordance with financial regulatory guidelines.

Once the designated retention period ends, your data is securely deleted or permanently anonymized. You may request deletion of your data at any time; however, certain information may need to be retained due to legal obligations.

Jat Baje uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential cookies: Required to maintain your login session and ensure site security. Without these, the site cannot function properly.
• Performance Cookies: To understand how quickly the site loads and identify any performance issues.
• Functional cookies: To remember your preferred language and settings.
• Analytical Cookies: To understand which parts of the site are used most — this data is entirely anonymous.

As a Jat Baje member, you have the following rights over your own data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Lodge a Complaint: If you are not satisfied with how we handle your concerns, you may file a complaint directly with us or with the relevant authority.

To exercise any of these rights, email us at support@jatbaje.com or reach out via live chat. We typically respond within 7 business days.

Jat Baje strictly does not provide services to anyone under 18. Our platform is intended exclusively for adults.

Age is verified at registration and confirmed through identity documents during the KYC process. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.

Jat Baje uses industry-standard security measures to keep your data safe:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Data stored on our servers is protected using AES-256 encryption.
• Regular third-party security audits and penetration testing are conducted.
• If a suspicious login is detected, the account is temporarily locked and the member is alerted.
• Multi-factor authentication is used across all systems.

That said, no organization can guarantee 100% security over the internet. We encourage you to do your part as well — use a strong password and never share your login credentials with anyone.

Jat Baje may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via email or in-app notification.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly and checking the "Last Updated" date at the top to confirm you are reading the latest version.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We're always here to help.

We aim to respond to your data protection requests within 7 business days. Complex cases may take a little longer, but we will keep you updated throughout.